Terms & Conditions

These Terms & Conditions apply to services provided by Mick’s Mobile Dent Repair.

1. Our Services

Mick’s Mobile Dent Repair provides mobile vehicle repair and cosmetic services throughout Perth’s southern suburbs.

Our services include:

• Paintless dent repair (PDR)

• Scratch and scuff removal

• Panel and door realignment

• Buffing and polishing

• Headlight restoration

Not every type of damage is suitable for every service. We will assess the vehicle and explain what can realistically be repaired before carrying out the work.

2. Quotes and Pricing

Where appropriate, a quote or estimated price will be provided before work begins.

The price may depend on the size, location and severity of the damage, the type of vehicle and the amount of work required.

If additional work is found to be necessary, we will discuss this with you before proceeding.

3. Suitability of Repairs

Every vehicle and every type of damage is different. We cannot guarantee that a particular repair method will be suitable until the vehicle has been inspected.

For example, paintless dent repair may not be suitable where the paint has been damaged, the metal has been severely stretched or the location of the damage makes access difficult.

Similarly, light scratches and scuff marks may be able to be improved or removed through buffing and polishing, while deeper paint damage may require a different repair method.

4. Customer Responsibilities

Customers should provide reasonable access to the vehicle at the agreed time and location.

The vehicle should be reasonably clean and accessible around the area being repaired. Where possible, customers should remove personal belongings from the vehicle or affected area before the service.

5. Mobile Services

As a mobile business, we carry out suitable work at the customer's home, workplace or another agreed location.

The location must be reasonably suitable and safe for the work to be performed. If conditions at the location prevent the work from being carried out safely or properly, the service may need to be rescheduled.

6. Existing Damage

We will take reasonable care when carrying out our services. However, vehicles may have existing damage, previous repairs, weakened paint, damaged panels or other conditions that are not immediately visible.

Where relevant, we will discuss any concerns about the condition of the vehicle before carrying out the work.

7. Results

We will provide an honest assessment of what can reasonably be achieved.

The final result can depend on the condition of the vehicle, the original damage, previous repairs and other factors outside our control. Where a particular result cannot reasonably be guaranteed, we will explain this before proceeding.

8. Consumer Guarantees

Our services come with guarantees that cannot be excluded under the Australian Consumer Law.

For major failures with the service, you are entitled:

• to cancel your service contract with us; and

• to a refund for the unused portion, or to compensation for its reduced value.

You are also entitled to be compensated for any other reasonably foreseeable loss or damage.

These rights apply in addition to any other rights and remedies available to you under Australian Consumer Law. Nothing in these Terms & Conditions is intended to exclude, restrict or modify any rights that cannot legally be excluded.

9. Complaints and Concerns

If you have a concern about a service, please contact us as soon as reasonably possible so we can discuss the issue and work towards an appropriate solution.

Phone: 0495 033 381
Email: [email protected]

10. Changes to These Terms

We may update these Terms & Conditions from time to time. The current version will be published on this website.

11. Contact

If you have any questions about these Terms & Conditions or our services, please contact:

Mick’s Mobile Dent Repair
Phone: 0495 033 381
Email: [email protected]